Yesenia Calderon

Certified Clinical Medical Assistant (CCMA)

Summary

Certified clinical medical assistant with 5 years in cardiology and family medicine, front and back office. Room 22 to 26 patients a day, run 15 to 20 EKGs and handle prior authorizations for a 3-provider team. Bilingual in English and Spanish.

Certifications
  • Certified Clinical Medical Assistant (CCMA), National Healthcareer Association (NHA), active through 2027
  • Basic Life Support (BLS) Provider, American Heart Association, current
  • Certified Phlebotomy Technician (CPT), National Healthcareer Association (NHA), active through 2028
Experience
Medical Assistant, Cardiology
Sep 2023 - Present
Saguaro Heart and Vascular Clinic · Phoenix, AZ
  • Room 22 to 26 patients a day for a 3-provider cardiology clinic: vitals, medication reconciliation and allergy review, documented in Epic
  • Run 15 to 20 resting 12-lead EKGs a day and apply Holter monitors, flagging abnormal tracings to the provider before the visit
  • Submit about 35 prior authorizations and referrals a week; average turnaround is 2 days against the clinic's 5-day target
  • Redesigned rooming with pre-visit calls and staggered start times; average wait to room fell from 14 to 8 minutes
  • Trained 4 new medical assistants on rooming standards and Epic In Basket message routing
Medical Assistant
Jul 2021 - Aug 2023
Northview Family Medicine · Phoenix, AZ
  • Covered front and back office for a 2-physician practice: check-in, insurance eligibility, rooming and checkout for 20+ patients a day
  • Performed 30 to 40 venipunctures a week, plus immunizations and point-of-care tests (rapid strep, influenza, A1C)
  • Entered charges in athenahealth with a 99.5% clean-claim rate over 2 years
  • Ran annual wellness visit recall calls in English and Spanish; completion rose from 61% to 84% in one year
Skills
Clinical
Vital signs and patient intakeMedication reconciliation12-lead EKGHolter monitor applicationVenipunctureInjections and immunizationsPoint-of-care testing
Administrative
Insurance eligibility verificationPrior authorizationsReferral coordinationCharge entryPatient scheduling and recall
Systems
Epicathenahealth
Education
Medical Assistant Diploma
2020 - 2021
Pima Medical Institute
Classic resume template — ATS-friendly, free Word, PDF and Google Docs download

See this medical assistant resume in another design

Browse all

Why this resume works

  1. 01

    Certified Clinical Medical Assistant (CCMA), National Healthcareer Association (NHA), active through 2027

    Postings list CMA, RMA, CCMA and NCMA as alternatives. Naming the credential, the issuer and the status lets a recruiter tick the box in one look.

  2. 02

    Room 22 to 26 patients a day for a 3-provider cardiology clinic: vitals, medication reconciliation and allergy review, documented in Epic

    Patients a day and the number of providers tell a practice manager whether you can keep pace with their schedule, and the EHR is named.

  3. 03

    Run 15 to 20 resting 12-lead EKGs a day and apply Holter monitors, flagging abnormal tracings to the provider before the visit

    Specialty clinics hire for specific procedures. A daily count shows the skill is current, and the flag shows judgment.

  4. 04

    Covered front and back office for a 2-physician practice: check-in, insurance eligibility, rooming and checkout for 20+ patients a day

    Smaller practices want one person who can do both. Postings we read put insurance verification and prior authorizations in the MA job.

What recruiters look for in a medical assistant resume

  • A current credential with its issuer. Postings we read accepted CMA (AAMA), RMA (AMT), CCMA (NHA) or NCMA; some required one, others only preferred it
  • BLS, with American Heart Association named. One pediatric posting accepted AHA BLS only; another allowed it within one month of hire
  • Back-office tasks by name: vitals, rooming, injections, specimen collection, EKG setup and assisting with minor procedures
  • Front-office work if you did it: scheduling, insurance verification, prior authorizations and answering patient messages
  • Your EHR by name. One posting required a year of Epic; another named KP HealthConnect
  • Months in the job and the setting: postings asked for 6 months to 2 years, often in ambulatory care or a named specialty

Skills for a medical assistant resume

Certifications
CMA (AAMA)RMA (AMT)CCMA (NHA)NCMA (NCCT)Basic Life Support (BLS)Certified Phlebotomy Technician (CPT)
Back office (clinical)
Vital signsPatient intakeMedication administrationInjections and immunizationsSpecimen collectionVenipunctureElectrocardiogram (EKG)Wound careInstrument sterilizationAssisting with minor procedures
Front office (administrative)
Appointment schedulingInsurance verificationPrior authorizationReferral coordinationPatient messagesMedical terminology
Systems
Electronic medical records (EMR)EpicKP HealthConnectathenahealth

Turn clinic duties into results

  • Before

    Assisted physicians with patient care.

    After

    Room 22 to 26 patients a day for a 3-provider cardiology clinic: vitals, medication reconciliation and allergy review, documented in Epic

    Volume, team size and the actual tasks.

  • Before

    Performed EKGs.

    After

    Run 15 to 20 resting 12-lead EKGs a day and apply Holter monitors, flagging abnormal tracings to the provider before the visit

    A daily count plus what you do with the result.

  • Before

    Drew blood and gave shots.

    After

    Performed 30 to 40 venipunctures a week, plus immunizations and point-of-care tests (rapid strep, influenza, A1C)

    Weekly volume and the named tests.

  • Before

    Handled insurance and referrals.

    After

    Submit about 35 prior authorizations and referrals a week; average turnaround is 2 days against the clinic's 5-day target

    Count, speed and the clinic's own target.

Action verbs for a medical assistant resume

  • Roomed
  • Recorded
  • Reconciled
  • Administered
  • Injected
  • Collected
  • Performed
  • Assisted
  • Sterilized
  • Stocked
  • Scheduled
  • Verified
  • Submitted
  • Routed
  • Documented
  • Trained

Keywords from medical assistant postings

Terms that recurred in the postings we read. Use the exact wording of the posting you apply to.

  • CMA (AAMA)
  • RMA (AMT)
  • CCMA (NHA)
  • Basic Life Support (BLS)
  • Vital signs
  • Rooming
  • Medication administration
  • Immunizations
  • Specimen collection
  • Electrocardiogram (EKG)
  • Minor procedures
  • Electronic medical records (EMR)
  • Epic
  • Prior authorization
  • Insurance verification
  • Appointment scheduling
  • Ambulatory care
  • Medical terminology

Common medical assistant resume mistakes

  • Writing "certified" with no credential or issuer

    Write the credential and the body: "CCMA, National Healthcareer Association, active". The recruiter can verify it, and it still matches a posting that names a different credential as an alternative.

  • Leaving front-office work off a clinical resume

    Postings we read mixed both halves. If you verified insurance or ran prior authorizations, give it a bullet with a weekly count.

  • Dropping BLS because the card lapsed

    Book the class and list it with the date: "BLS, American Heart Association, class scheduled Jan 2027". One posting gave a month after hire; another accepted AHA only, so name the issuer.

  • Writing "EMR systems" instead of the system

    Name it: Epic, athenahealth, eClinicalWorks. One posting we read required a year of Epic, and a clinic on your system saves weeks of training.

New graduate: certification pending, externship as experience

If you have not tested yet, write the exam and the month: "CMA (AAMA) exam scheduled Feb 2027". The AAMA lets students register once classroom coursework is complete, before the practicum ends, and graduates can apply within 12 months.

Put the externship under Experience with the site, specialty, hours and what you did each day. AMT's education route for the RMA requires at least 160 externship hours, and one health system posting we read accepted its own externship in place of six months of experience.

Frequently asked questions

What is the difference between CMA, RMA and CCMA?+

They are national certifications from different bodies. The CMA comes from the American Association of Medical Assistants and requires a CAAHEP- or ABHES-accredited program. The RMA comes from American Medical Technologists and the CCMA from the National Healthcareer Association. Most postings we read accepted any of them.

Do I need to be certified to work as a medical assistant?+

Not everywhere. The Bureau of Labor Statistics says some states require graduation from an accredited program or certification, and employers may prefer it where it is not required. Of the postings we read, one health system posting asked for no certification and others required or preferred one.

Can I get certified with work experience instead of school?+

For the RMA, yes. AMT's work-experience route asks for 3 years as a medical assistant within the past 7, covering both clinical and administrative duties. The CMA (AAMA) requires an accredited program instead.

How do I keep my certification current on my resume?+

Show the status or end date. The CMA (AAMA) is recertified every 60 months, by 60 continuing education units or by retaking the exam. The CCMA is renewed every 2 years. An expired credential reads worse than a pending one, so renew before you apply.

How do I write a medical assistant resume with no experience?+

Lead with the credential or the exam date, then treat the externship as your first job: site, specialty, hours and daily volume. Add any front-desk, retail or reception work, with numbers such as customers a shift, since postings value scheduling and patient contact.

Sources